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Campaign dialer

Campaign Dialer

Import a CSV or Excel lead list and work through it from the dialer — one outcome per lead, notes, callbacks, retries and an export of the results.

In short

The Robo Connect campaign dialer turns a CSV or Excel lead list into a calling queue inside the dialer. Agents call each lead from the business number, save an outcome with one key, add notes and schedule callbacks, and managers export the results — no more copying numbers from spreadsheets.

Stop dialling from spreadsheets

Copying numbers from a sheet into a phone is slow, leads to double calls and hides who called whom. A campaign keeps the list, each call’s outcome and the next callback in one place, on the company number.

What you get

  • Import leads from CSV or Excel, with duplicate and empty-number checks
  • Call each lead from the business number in the dialer
  • One-key call outcomes (1–9), notes and portal tags
  • Callbacks scheduled straight from the outcome
  • Retries for no-answers and a set number of attempts per lead
  • Live counts of pending, calling and done leads
  • Export results to CSV for reporting

A typical day

  1. 1
    Import the list

    Drop the file into the Campaign screen.

  2. 2
    Start calling

    The dialer moves to the next lead after each call.

  3. 3
    Save the outcome

    Press a key — Interested, Callback, Not interested and more.

  4. 4
    Export

    Share the results with your manager or CRM.

Who uses it

Sales teams calling ad leads, eCommerce teams confirming orders, institutes following up admissions and finance teams making payment reminder calls.

FAQs

Campaign dialer — common questions

CSV, or an Excel sheet saved as CSV, with a name and a phone column.

Yes. Each agent runs their list in their own dialer on Windows, Mac or Android.

Yes. Every lead shows its status, attempts and outcome, and the list can be exported to CSV.

Yes. Switch on “AI agent makes the calls” to run the same list with the AI campaign dialer.