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AI voice agent

AI Voice Agent

An AI agent that answers and places calls on your business number in Urdu or English — it takes messages, answers common questions and books callbacks, and your team can take over at any moment.

In short

The Robo Connect AI voice agent is a virtual team member on your business number. It answers calls your team cannot pick up — after hours, on breaks or when everyone is busy — and talks to the caller in Urdu or English: it answers common questions from your business information, takes a message and books a callback. It can also place calls for you. Every conversation is saved with a transcript and summary, and an agent can take over the call at any moment.

Never lose a caller to an unanswered phone

Missed calls are lost orders, patients and leads. When nobody is free, the AI agent picks up after a few seconds instead of letting the phone ring out or go to a voicemail nobody checks, and makes sure your team has everything it needs to call back.

What the AI agent does

  • Answers inbound calls when agents are away, busy or after hours
  • Speaks Urdu or English with a natural voice
  • Answers questions from the business information you give it
  • Takes messages and books callbacks into the agent’s callback list
  • Places outbound calls with an “AI call” button in the dialer
  • Saves a transcript and summary on the call record
  • Lets an agent take over the live call at any time

Set up in five steps

  1. 1
    Choose the AI provider

    Connect the AI service your business uses and pick a voice.

  2. 2
    Describe the role

    Give it a name, your company details and the job it does on calls.

  3. 3
    Add knowledge

    Timings, services, prices and the answers to common questions.

  4. 4
    Incoming calls

    Decide when it answers — after a few seconds, when you are away, or after hours.

  5. 5
    Hand-off

    Choose when it should pass the call to a person and who gets the callback.

Who uses it

Clinics answering appointment calls out of hours, eCommerce brands confirming orders at peak times, real estate teams catching every ad enquiry, and small teams that cannot staff the phone all day.

FAQs

AI voice agent — common questions

Yes. It can talk to callers in Urdu or English, set per business.

Yes. The agent sees the live transcript in the dialer and can take over the call at any moment.

You decide: after a set number of seconds, when the agent is on a break or offline, or outside working hours.

The call is saved with a transcript and summary, and any callback it booked appears in the callback list with the caller’s details.